FREQUENTLY_ASKED_QUESTIONS

What is the return policy?

At NTHING COLLECTION, all sales are final. We do not offer refunds for change of mind, incorrect sizing selections, or general dissatisfaction after purchase. However, if an item arrives damaged, faulty, or incorrect, customers must contact us within 48 hours of delivery so we can assist with a replacement or store credit where applicable.

Are any purchases final sale?

Yes, all purchases made through NTHING COLLECTION are final. Once an order has been placed, it cannot be cancelled, modified, refunded, or exchanged unless the item received is damaged or incorrect.

When will I get my order?

Orders are processed within 1–3 business days after payment confirmation. Once shipped, Australian orders typically arrive within 5-8 business days depending on the customer’s location and courier delivery times.

Where are your products manufactured?

NTHING COLLECTION works with both local Australian and global manufacturing partners to ensure quality, consistency, and affordability across every collection. Our products are designed with a focus on premium craftsmanship and responsible production.

How much does shipping cost?

Shipping is free on all standard orders above $150 through NTHING COLLECTION. Customers also have the option to select express shipping at checkout for an additional cost.

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