SHIPPING_POLICY
At NTHING COLLECTION, we are committed to getting your order to you as quickly and safely as possible.
Processing Times
All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed the next business day.
During product launches, sales, or high-demand periods, processing times may be slightly longer.
Shipping Rates & Delivery Estimates
Shipping costs are calculated at checkout based on your location and selected shipping method.
Estimated delivery times:
- Australia: 5-8 business days
Please note that delivery times are estimates only and may vary due to customs delays, or peak shipping periods.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking information so you can monitor your delivery status.
Incorrect Shipping Information
Please ensure all shipping details are correct before placing your order. We are not responsible for orders shipped to incorrectly entered addresses.
If you notice an error, contact us immediately.
Lost or Delayed Packages
NTHING COLLECTION is not responsible for shipping delays caused by postal services, customs, or courier companies. If your package is lost in transit, please contact the shipping provider first, then reach out to us for support.
Damaged Items
If your order arrives damaged, please contact us within 48 hours of delivery with photos of the item and packaging so we can assist you.
Contact Us
For any shipping questions or concerns, contact us at:
NTHING COLLECTION
Email: NTHINGCOLLECTIONHELP@GMAIL.COM
Instagram: NTHINGCOLLECTION